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How To Get Technical Support
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TOPIC: How To Get Technical Support

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How To Get Technical Support 10 Years, 11 Months ago  
Hi Everyone,

In order to make sure everyone's support needs are communicated to the right place as quickly as possible we need you to use the Support link at the top of every page. Do not use the forums for technical support.

When a support ticket is created by using the support button we are promptly notified and the ticket is time stamped and allows us proper tracking through to resolution.

Some Examples of reasons to click support:
Can't login
Can't access target
Video won't play (Please tell us which one in the ticket)

We appreciate your help in getting your support needs to us in a way that we can promptly help you.

Big Jim
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